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Case Management - Montgomery County, Ohio - client case management software


Case Management - Montgomery County, Ohio-client case management software

HOMELESS SOLUTIONS POLICY BOARD
Case Management
Breaking the Cycle of Homelessness
Guidelines, Roles, and Responsibilities for Housing
Focused Case Management and Collaboration with
Community Providers
Version 1.2 September 2015
Page 3
Table of Contents
Introduction 5
Housing Focused Case Management 6
Case Manager Responsibilities 7
Engaging the Client in Services 7
Establishing a Relationship 7
Case Manager and Client Responsibilities 9
Professional Ethics 10
Protecting Client Information 12
Confidentiality Exceptions 13
Client Rights 13
Non-compliance and Exiting the Program 14
Workplace Safety 15
Home Visits and Home Visit Safety 16

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