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Case Management - Montgomery County, Ohio - client case management software

Case Management - Montgomery County, Ohio-client case management software

Case Management
Breaking the Cycle of Homelessness
Guidelines, Roles, and Responsibilities for Housing
Focused Case Management and Collaboration with
Community Providers
Version 1.2 September 2015
Page 3
Table of Contents
Introduction 5
Housing Focused Case Management 6
Case Manager Responsibilities 7
Engaging the Client in Services 7
Establishing a Relationship 7
Case Manager and Client Responsibilities 9
Professional Ethics 10
Protecting Client Information 12
Confidentiality Exceptions 13
Client Rights 13
Non-compliance and Exiting the Program 14
Workplace Safety 15
Home Visits and Home Visit Safety 16

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