HR Connect Web Portal - UFT - doehrconnect cust

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• (2) hr connect nyc doe
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HR Connect Web Portal
https://doehrconnect.custhelp.com
The portal is available to active, DOE Employees and contains answers to your Human Resources-related
questions, including Health Insurance, Leaves of Absence, Salary, and more!
How to Login
Step 1 Step 2 Step 3
Navigate to Enter your DOE/Windows User Select the Sign In button. The
doehrconnect.custhelp.com and Name and Password. Home Page will now appear:
select the Employee Log In
button. These credentials are the same
ones you use to access your DOE
e-mail.
*We recommend that you use
Internet Explorer or Chrome
**Also available on your mobile
device!
Portal Features
Download HR Forms
On the Home Page, select the Forms icon located under Helpful Links.
View Important Announcements
This is located within the Hot Topics category. Review this solution to stay informed of the current
events that are going on and to review other important items.
Browse Topics and Search
Search our database by going through the various categories. You can also use the "Search"
feature at the top of the page to look for information.
Subscribe to Answers
To receive an e-mail alert every time an article is updated, click on the "Notify Me" feature at the
bottom of the solution.
Support
Having trouble logging in?
Using your DOE e-mail address, please e-mail portalsupport@schools.nyc.gov. Include your Employee
ID number and details of your issue. For all other questions, call HR Connect at (718) 935-4000, Monday
through Friday 9:00 am to 5:00pm.


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