PROCESS RECORDING - School of Social Work - mezzo system examples

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• (1) micro mezzo and macro systems
• (2) mezzo system social work
• (3) examples of mezzo level interventions
• (4) example of mezzo social work

PROCESS RECORDING
Process recording is a tool used by the student, the field instructor, and the faculty advisor to examine the
dynamics of a particular interaction in time. The process recording is an excellent teaching device for
learning and refining interviewing and intervention skills. The process recording helps the student
conceptualize and organize ongoing activities with client systems, to clarify the purpose of the interview or
intervention, to improve written expression, to identify strengths and weaknesses, and to improve self-
awareness (Urbanowski & Dwyer, 1988). The process recording is also a useful tool in helping to explore
the interplay of values operating between the student and the client system, through an analysis of the
filtering process used in recording the session.
Students in the BSW WOW degree program are required to submit 12 process recordings to the assigned
faculty advisor during the senior year field placement. Students in the BSW degree program are required
to submit 7 process recordings per semester to the assigned faculty advisor each term during the senior
year. Students in the MSW degree program are required to submit 7 process recordings per semester to
the assigned faculty advisor during the Foundation Year. In the Advanced Year, students who selected
the interpersonal concentration are required to submit 7 process recordings per semester to the assigned
faculty advisor; students who select the Innovation in Community, Policy and Leadership concentration
are required to submit 7 PRACSIS instead.
EXPLANATION
When creating a process recording, use this format:
Field Instructor's (supervisor) Comments: statements provided by the field instructor to help the
student grow and develop. Because the process recording serves as a tool for self-discovery and
continued growth, there are no right or wrong answers. The process recording is a powerful tool
for analyzing difficult situations; a way of stepping outside one's self, recording a situation on
paper, and analyzing it with the assistance of an objective person. This section is for comments
by that objective person. There are no requirements as to the length, type of interview, etc. of a
process recording. It is solely detailing a point in time that is analyzed to strengthen student
growth and development. The process recording should be complete and thorough. You need not
record an entire interview, meeting, or interaction; however, the portion that is recorded should
include a "beginning, middle, and end phase" that completely addresses one problem or issue.
Dialogue: word-for-word description of what happened (to the extent that it can be recalled).
Student's Gut-Level Feelings: describes feelings about the specific dialogue. Use feeling words,
such as anxious or happy. These help identify some of the non-verbal messages that may be
affecting the interaction between the student and the client system, thus helping the student
develop a better conscious use of self. Analysis: describes what has happened and why. This
section allows you to identify type of response and reason for selecting the response. Student
should state what they think client may be thinking or feeling and also to analyze the feelings
described in the student's gut-level feelings column.
Analysis: describes what has happened and why. This section allows you to identify type of
response and reason for selecting the response. Student should state what they think client may
be thinking or feeling and also to analyze the feelings described in the student's gut-level feelings
column.
Supervisor's Dialogue Your Analysis
Comments Feelings Identify the type of response you
Must be your feelings only. The rest make and your reason for selecting
belongs in Analysis it. State what you think the client is
feeling or thinking. Evaluate your
skills
Client's Name: Fred Flintstone (pseudonym)
Age 51
Marital status: Single - Divorced
Occupation: unemployed - disability
Mr. Flintstone came to see me today because he is
concerned about his current financial situation and
discouraged about getting any help.
I am hoping that he will open up to me and I will help him
understand the problem in a way that can lead to effective
problem solving.
SW: Hello Mr. Flintstone, I am _______ and I am pleased I am feeling anxious I used a standard greeting
to meet you. because I am new at this to get the meeting started.
type of interviewing and I
want to do a good job.
Clt: Hello, I am pleased to meet you also. Please call me He greeted me in a
Fred. friendly way but he didn't
smile and he looks sad.
SW: Ok, Fred, please tell me about your decision to come I used an open ended
and talk to me today. response to help him get
started today.
Clt: I have not worked in four years because I have I feel bad for him because He seems discouraged and
physical problems and I just wish they would either fix me he sounds so down in the defeated.
or pay me. dumps.
SW: Fix or pay you? I used a furthering
response because I want
him to continue telling me
his issues.
Clt: yes fix or pay me. I have applied for disability benefits He seems frustrated and
but they keep denying my claim. I need surgery but the scared
doctors are not sure it will help me.
SW: You sound discouraged and dejected because you I feel sad for him because I used an empathic
cannot get the help that you need. he sounds so hopeless. response to see if I am
interpreting his feelings
accurately.
Clt: They say you can control your destiny but that is not I was on track with my
true. My health and my life are in the hands of other empathic response and he
people and I have no control over anything is talking more about how
he feels.
SW: You seem to feel defeated in your ability to change I am nervous about this I used an empathic
your life in a direction that would be productive for you. response but I am trying to response to show my
stay with him and on topic. concern and my
willingness to listen.
Clt: This is true. I feel like every time I take a step forward
and think I am moving in a positive direction, I take three
steps back. I only have negatives in my life right now.
SW: Only negatives? I used an open response to
stay with him and let him
unfold his story.
Clt: Yes, I am broke. I can't do anything that is fun I am concerned that he is He seems to be feeling like
because of my finances and my health. I can't get help so discouraged. I like him a failure financially


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