REPORT - OneMain Financial - onemain financial customer service number

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Our Purpose for Today
and Tomorrow
Healthy Customers, Thriving Communities,
a Committed Company
2021 Environmental, Social and Governance Report
Our Approach
to ESG
OneMain Financial is a company with social purpose. We serve customers who have been
historically left-behind with respect and a deep understanding of their needs. Acting with
integrity, transparency and empathy is at the heart of our success, and these ethical values
inform our interactions with our customers and with one another.
In 2021, we continued to build upon our more than 100-year history, and advanced our
commitments to financial inclusion and empowerment, to environmental sustainability
and to the health and well-being of our customers, communities and team. We will fulfill
our mission and chart an intentional path forward through our environmental, social and
governance (ESG) strategy.
Contents
03 A Note from Doug Shulman
04 About OneMain Financial
07 Social Responsibility
11 Our Team
18 Our Customers
26 Our Communities
30 Corporate Governance
34 Environmental Responsibility
2021
EA Note from
DSoGuRgeSphourltman
In 2021, our company provided valuable access to credit ESG-related policies and practices, and amending
and reinforced our role as a leader in providing nonprime the Risk Committee's charter to highlight the
customers with responsible lending products. Consistent committee's oversight of cybersecurity, information
with our core mission to improve the financial well-being of security and data privacy.
hardworking Americans, we view it as our duty to make sure Refreshing our Board with three new members who bring
our customers have access to opportunity and progress. world-class perspectives and expertise, and who are
The pandemic revealed economic and social disparities as 100% minority, 66% Black and 33% female.
our nation adjusted how we live and work. In response, we Enhancing transparency by making our 2021 U.S.
acted quickly to meet our customers' needs, build our team's Equal Employment Opportunity (EEO-1) Report
resilience and strengthen the communities in which we serve. publicly available.
We are committed to building on these initiatives, which Issuing our inaugural Social Bond, which furthers our
helped us serve those most affected. commitment to financial inclusion with net proceeds of
Our approach to our ESG efforts is guided by three priorities. the issuance serving credit-disadvantaged communities
With these guiding priorities, we continue to open doors of around the country, followed by our 2022 issuance of
opportunity for 2.3 million customers, 1,400 communities and
the first-ever Social ABS Bond by a U.S. issuer.
nearly 9,000 team members. Continuing our commitment to recruiting and supporting
1. Building trust and strong relationships with
talented team members who reflect the diversity of the
our stakeholders
communities we serve.
2. Providing responsible lending solutions with affordable
Introducing and providing Trim free of cost to our
rates and ability-to-pay underwriting in our installment
customers to help them budget better and save money
lending business
on everyday expenses.
3. Contributing to our communities through education,
Launching Credit Worthy by OneMain Financial, our
financial wellness and volunteerism
$4 million commitment to develop and distribute free
digital financial education to thousands of high schools
During the last year, we made important ESG enhancements nationwide. This program will help our communities
to advance our mission, with several important milestones build early positive financial behaviors.
in corporate governance and other areas. As always, we Each year brings the opportunity to enhance our approach to
approached this work with a focus on our customers, ESG, expand our reach and increase our impact. We continue
communities and team members: to focus on both setting the groundwork to deliver on
Forming our ESG Executive Council - a diverse group of existing key ESG priorities and expanding our ESG initiatives
five senior executives who coordinate internal resources throughout the coming year.
and report to the Board of Directors on relevant ESG Thank you.
topics. Council members, 40% of whom are racial
minorities and 60% of whom are women, are some of
the senior-most executives at our company.
Formalizing our Board's oversight of ESG matters by Doug Shulman
amending the Nominating and Corporate Governance Chairman & Chief Executive Officer
Committee's charter to include oversight of our
3 A Note from Doug Shulman


Is one main financial reliable?One Main Financial is a legitimate business that offers personal loans to other people. It has an A+ rating on the Better Business Bureau, which is why you can count on its services. However, the online lender only offers personal loans to people in forty-four states. The loans will range between $1,500 and $20,000 with a time of two to five ...

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