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2021–22 FAFSA Updates Webinar Transcript - online courses that accept fafsa

2021–22 FAFSA Updates Webinar TranscriptModerator:Welcome and thank you for joining today's teleconference, 2021-2022 FSA mobile app updates. All lines will be muted until the Q&A portion of the call. We'll give you instructions on how to ask the question at that time. With that, I will turn the call over to Mayisha Salinger. Please go ahead. Mayisha:Good afternoon, everyone. I want to thank you all for joining our 2020 FSA webinar series. My name is Salinger and for some of you, you've seen me throughout this webinar series. I'm an awareness and outreach specialist here at Federal Student Aid. We will continue our series for the month of September, although it is at the very end of the month. Today's webinar will be one of our most popular topics, the 2021-2022 FSA updates webinar. The audience for this webinar will be students, parents, and college access professionals. Our amazing presenters today will be Jonathan Guzzo and Becca Bartolini. They are management and program analysts and members of the FSA product team.A few housekeeping note, all questions during this presentation should be sent to the following email address and we'll also provide it for you throughout the presentation or in the beginning of the presentation, fsaoutreachwebinars@ed.gov. Again, if you would like to submit a question, please send your questions to the following email address, fsaoutreachwebinars@ed.gov. At the conclusion of the webinar, we will share some questions and answers and give our presenters an opportunity to provide additional information.It is important to note that those who are unable to join the webinar today in real time, this webinar will be recorded and available in one to two weeks on our Financial Aid Toolkit website and our student.gov website. We will also provide attendees a PDF version of the PowerPoint slides. We always get that question; you absolutely will receive a PDF version of our PowerPoint slides along with a brief survey. Without further ado, let's start our webinar. Jonathan, I'm turning it over to you.Jonathan:Thank you, Mayisha, and welcome to everybody who attended today. We really appreciate your interest in the subject, and we hope to answer your questions and provide as much clarity as possible. Today, as Mayisha said, I and my colleague, Becca Bartolini, will be going over the 2021-2022 FSA updates, so let's get started. Next slide, please. We're going to start with our agenda. We are going to cover global update which applies to both the web and the mobile app. Then we will talk about updates specific to FAFSA.gov, the web, and then Becca will cover mobile update. We’ll then cover resources available to you to make your vast experience as best as possible and then as Mayisha said, we will end with questions. Next slide, please. I'm just going to leave this one up here for a minute or two just in case you didn't catch the email address that Mayisha said. If you have any questions throughout this webinar, please submit them to fsaoutreachwebinars@ed.gov. That’s fsaoutreachwebinars@ed.gov. Next slide, please. All right let's kick it off with some global update. Next slide. Our job is complicated working on the FAFSA, but we work for you, the public, and every year we try to make the user experience better than the year before, and this year is no different. We are going to cover some updates and apply again to both web and mobile and hopefully shine some light on those updates. Just as a reminder as the graphic on the screen tells you, we are launching, as usual, despite the pandemic on October 1st, 2020. Please fill out your FAFSA ASAP after October 1st launch because some schools have limited funds. That's important that you apply as early as possible. Next slide, please. Wait, just kidding, go back. Insider tip, we do have a bet on which state submits the first FAFSA as soon as we launched. Last year, I believe it was Hawaii. The year before that was Texas. If you want your state to win, drink your coffee, stay up late, and submit that FAFSA as soon as it goes live. Okay, now for real, next slide. All right, the first and my favorite update, I worked on a lot, is the schedule one question update. The schedule one question has been updated to reflect all of the exceptions in the question itself, the help tech has also been updated. A few changes this year, capital gains and losses have been moved, they are no longer an exception. However, virtual currency is now an additional exception, and all that means is that if you file the schedule one only to report one of the exceptions within in the box, then you should answer, no, I did not file schedule one. Additionally, this year, the schedule one indicator can now be imported by the IRS data retrieval tool. If you are eligible to use the IRS to have retrieval tool, it will import this question to you automatically. Next slide, please. Here is a picture of what the IRS VRT field looks like and all the fields they import. Again, capital gains and losses have been removed and crypto currency and schedule one have been added. Next slide, please. Now for some web update for FAFSA.gov. We have updated many of the help topics, predominantly the financial help topics to include images, to let you know where to find on the form what you're looking for.In the example you see on your screen now, we have two education credit. I apologize that [00:07:51 inaudible] slide or screenshot, but you get the gist. These financial questions will have an image, a weird look on the form, what form you need and the skills that are applicable will be outlined in red. We also like to give you a little bit of background as why you are answering these questions just in case you want to know, why you care about education credit. Well, it's part of our formula. We hope that this is helpful to you. As always, on the help topics, please utilize the thumbs up, thumbs down option, and if you think the topic is not helpful, please put thumbs down and then provide a comment of how we can improve or help to make your experience even better. Next slide, please. Some of you may know as you may not, that fast of forecaster is going to be decommissioned in the ‘21-‘22 the least. It will no longer be available, however, there are several resources on studentaid.gov that you can use to help you prepare to fill up FAFSA, as well as answer any questions you may have while filling out the FAFSA. Next, slide please. Now I'm going to turn it over to my colleague, Becca Bertolini, to talk about the mobile updates. Becca.Becca:Thanks, Jonathan. In addition to the web version of the FAFSA, which I believe most people are more familiar with, a couple of years ago we also launched a brand-new mobile application for both iPhone and Android devices to make it a little bit more easy, and have the FAFSA right at your fingertips. This year, we have a bunch of new updates coming to just make it even more newer and more exciting for users. Next slide, please. As part of this, we're bringing a new updated look. It is going to be a lot newer and cleaner and have a whole bunch of new features. The new features are going to be available later this year, and the October 1st update, when the new FAFSA goes live, be a little bit different. We're going to mostly talk about what is brand new and coming sometime this December. The newest thing with this is if you've previously downloaded the myStudentAid app, it is mostly [00:10:29 fast to focus]. You log in, you see all of your FAFSA information and you can just get started. Starting later this year, we're going to have a brand-new host of options for users. You will now be able to access your aid summary in case you already have a student aid or student loans, or anything previously accessed through Federal Student Aid within the application itself. When you're also in there, since we have aid summary and the FAFSA, and all of these new features will have a handy dandy new dashboard, which will allow you to navigate in between the different options, as well as checklists and other new interesting features. You'll be able to just navigate a little bit easier. Next slide, please. Then this is the new features, we've updated the ones that we already have. We have the FAFSA form, which will have all of the same information as on the web but, and as it was previously, however, will be a brand-new look and feel to the whole thing. The settings, the notification center, pretty standard for most apps. You'll be able to edit and manage your FSA idea account using your username and password, as well as personalized, whatever notifications you want to get from us. The pay reveal full account is also a pilot program that we have previously launched and is available through the app. It actually has its own applications, but you'll be able to access it within the myStudentAid app if you are a member of this pilot program. Next slide, please. Like I mentioned, we have a brand-new look and feel, since the Internet's always evolving, we want to make sure that we are up to date with the time.The content is pretty much the same, it's the FAFSA form that you all know and maybe loved, we hope you love it. It is mostly the same, but now it's a lot cleaner and fresher and it's going to match what the FAFSA website will look like as well. Next, slide please. Like I mentioned before, we're going to have a brand-new dashboard. When you log in, this is what you're going to see. You can see that you have everything from your aid to all these different piles, and you can personalize whatever resources and announcements from this page, to get everything you need in one location. If you're looking to fill out your FAFSA, there's a couple different ways you could get support from this. There's that big pile right in the middle to have it right there for you, as well as on the bottom slitter, which will be present throughout the application, the mobile application, at least, and you'll be able to get to the FAFSA at any point. Finally, if you click those three little lines up in the top corner, that'll expand the hamburger menu and you can see the FAFSA as an option from there. Next, slide please. Previously, if you've used the Apple for the navigation within the FAFSA form was part of that larger app navigation and the hamburger menu. We've broken it out and localized it a little bit more as part of the FAFSA form. Now, you'll see that little green button on the side there and you'll be able to click that and the whole option will expand out on the bottom.From there, you'll be able to reset your FAFSA, navigate within it, as well as completely exit the form and go back to that dashboard view. If you just click outside of the white bars there at the bottom, it will close it and you could pick up right where you left off. Next slide, please. We have a couple of updates, the form itself, to try to make it more streamlined and better for you. We've updated how we get information about your household within the app version. This way, the student and the parent can provide just, it's a lot easier to get through. For an independent student, the helpful question is only going to display if you say that you have children or dependents who receive more than half their support from you. This way, if you say no to both these questions, we're already determining the help besides, behind the scenes and you don't have to answer any more questions than you have to. For parent household information, the user will be able to enter the number of their children on one view, followed by their dependents on a different view. Next slide, please. This is what it's going to look like when we make all of those determinations about your [00:14:58 inaudible]. For students, the user will be able to see, in the table there at the top, the numerical values for students, their spouse, their children dependent, everyone who makes up their household, as well as the total overall [00:15:11 inaudible] number. The parent, they'll be able to see, it's pretty similar with the parent, the student, if the parents married, and whatever other children and dependents live in that household. From there, you'll be able to answer how many numbers or how many children or other people in the household are attending college of that year, both for the student and parent. Also, please remember, and we do have this language there, the parents should never be counted in that college size question. That's all the update that we're going to be having when we have our overhaul later this year.But as for October 1st, when the news cycle goes live, next slide, please. This is what it's going to look like, it's going to be mostly the same. Unfortunately, the ’21-‘22 cycle will only be available on the web, and so we have that new version up and running. You'll be able to access that directly from the link you see here on the screen, and we'll open the web version of the FAFSA for the ’21-‘22 cycle within your, whatever browser you use on your phone. You will still be able to use the 2021 cycle within the app as of October 1st until, and then when we have the new update later this year, you'll be able to access both within the new application. Next slide, please. Jonathan is going to finish this off with how we are always working for you. Moderator:Jonathan, please unmute your mic. Jonathan:Like I said, we are always trying to improve the FAFSA for you. We have releases throughout the year, so please monitor that, for announcements, as well as the FAFSA.gov home page for announcements, for releases coming to you. The biggest one, as Becca said, is coming up in December, will be the release of the upgraded mobile app. Next slide, please. Now, I'll turn over to Mayisha. Mayisha:Thank you so much Jonathan and Becca. As you all can see, there are some updates, minimal on the FAFSA, but the myStudentAid mobile app is going to have a wonderful new look and feel. Becca and Jonathan, at the end, will kind of maybe do a quick overview of some of the information you all provided, because it's important to understand the importance of putting in the right information, but also knowing where to go. It's also important to note, I just wanted to share that you can start your FAFSA online on the app or on your phone and go interchangeably between devices. If you start on your desktop, you can finish in your phone and vice versa. You've got many options when it's time to fill out that FAFSA, October 1st, right? Right around the corner. That is actually a few days. We just want you to remember the resources that we have, and I thank them all for those updates. I want to, very quickly before we take questions, share with you all some of our online resources, social media resources that really can be a benefit to you all as you navigate this process of filling out the FAFSA. Next slide. Federal Student Aid has quite a few online resources that are available to not just students and parents, but also college, professional, counselors and mentors. On this particular slide, I want you all to see that we have a Facebook page, at Federal Student Aid we also have a Twitter page at FAFSA, and then we also have YouTube videos. The studentaid.gov page, in the middle that I want to talk about, is a great place for students and parents to go, to understand what the financial journey, financially journey will look like. When you click back to that gov, we've actually integrated studentaid.gov in back to back up together so that when you are, when it's time to complete the FAFSA, you can also see all the various other information as it relates to filling out the forms. On our website, you want to know about understanding aid, applying for aid, managing your loans. We have a wonderful site by incorporating studentaid.gov and FAFSA.gov together, as well as FAFSA announcements. We love that site. There's also, on that site, you all see there's a second link regarding the coronavirus, and so many of you have questions about what that means when it comes to financial aid. That link that we're going to provide, and again, we’ll provide this PowerPoint presentation to you all. We'll share information about the coronavirus and forbearance and both for student borrowers and parents. Again, we will make sure you all get this presentation so that you can view that information. YouTube is amazing. We have a lot of really quick, short, succinct videos about the various spaces during the Financial Aid journey. What is the FAFSA? What do you do? What is an FSA ID? That’s a username and password that you need is required to complete the FAFSA form, as well as accessing other information as it relates to the Federal Financial Aid. We Tweet, there's a lot of wonderful images and information as we start this new cycle. There are many different things that you need to know at different times. Look at our Facebook page, look at our Tweets, and definitely look at our videos. For you College Access Professionals, you can embed our videos onto your website free of charge. We give that information on that YouTube site. I encourage you all because it's kind of hard to navigate the information.We call ourselves the experts, we don't necessarily always know everything, but I think the important thing to remember is there's videos out there for you all who do know your audience, and it's easier to provide them a video than maybe trying to share it by talking about it. Videos are easy and quick and really beneficial. Then lastly, there's a 1-800 number, 1-800-433-3243. These webinars are, I'm hoping, are very beneficial to you all. But if there's not a webinar available, you can call that number. Monday through Friday and Saturdays and Sundays because the web for FAFSA, the 2021-2022 FAFSA is going to launch literally within a couple of days. You all are going to have questions. Please do not hesitate to call the phone, the number listed, 1-800-433-3243, Monday through Friday, English and Spanish, people are available. Our customer care centers, our call centers, we call it our project center, individuals will be able to answer any question that you have on the FAFSA. Who is my parent? I put my mom, I'm not sure. Do I put my biological parent? The FAFSA asked for biological and adoptive parent information to be placed on the form. Special circumstances, there may be an instance where you have other individuals taking care of you. What do you do? We can answer any questions and direct you to the information that you need.Next slide. We also wanted to share with you an exciting upcoming event that we are sponsoring here at Federal Student Aid. This webinar is specific to ’21-‘22 updates. But again, you all might have questions about the various different faces and information you need for the Financial Aid journey. We are going to be sponsoring a Financial Aid Boot Camp webinar series, October 20th and 21st. What I want to do is share with you some of the exciting topics that we will discuss during that webinar. You must register and we will absolutely provide you all once this webinar has included information on how to register for these various webinars.The webinars, they're going to be three webinars on the first day, which is Tuesday, October 20th, 2:00-3:00, 4:00-5:00 and 6:00-7:00. We provide you all different time because availability is going to vary based on how busy folks are. Our first two webinars, one is 2:00-3:00 and 4:00-5:00, this is Eastern Standard Time, will be understanding the FAFSA and because there are so many people that have ideas of what the FAFSA is or isn't. We want to have a conversation and share with you some really good little information. The audience for those two webinars will be parents and students.Again, we will make sure you all get the links. We will also provide on that same day, in the evening, from 6:00 to 7:00 PM Eastern Time, a webinar on FSA ID and FAFSA Tools and Resources, Federal Student Aid Tools and resources. That audience will be college access professionals and high school counselors. Again, we want to provide variety of different information based on the demographics. Then on that Wednesday, October 21st, we are going to provide two additional webinars by doing a FAFSA line by line demo. Jonathan and Becca have provided you all some great insight into updates, but what is the form actually look like? What will it look like and how do I proceed and what questions do I need to fill out? We're going to do a demo for you all to help you through that process so that when the time comes, you'll be ready. The first webinar will be 11:30-12:30. The audience for that is parents, students, and college access professionals. Actually, that will be the audience for both. Then the second webinar will be 6:00-7:00 pm that evening. We know people are working, even though these are virtual times, kids are virtually learning. We want to still be able to provide some time, hopefully in between the busyness of helping your kids still learn online, but also working yourself to give some information to help them find some financial assistance to go to college, to go to school.Again, we really are excited about this. We promise that we will provide you all with a link to register for whichever webinar. You can register for any or all, one, two, three, all of them. Redundancy with Federal Financial Aid is not a bad thing. We are really excited and hope that you all will be able to join us for our webinar, our boot camp webinar series later on this month. Next slide. Then, as usual, we would love your feedback about our webinars. This is a hot topic. We had a lot of registrants for this information, we would love your feedback on how we can make this experience better and more importantly, what resources that we can hopefully provide you to make your experience better as it relates to Financial Aid, Federal Financial Aid. Next slide. At this time, we are going to look at some of the questions that have come in. Before we do that, I do want to ask Jonathan, maybe, and then Becca, maybe share some moments or some things that she would like this audience to know as it relates to the update. Becca, you did mention that later on this year the new looking CO will come about. Can you just maybe echo what people need to know once October 1st hit or what they will see, and then just remind them of what they need to remember moving forward?Becca:Yes. Like I mentioned during the presentation, starting October 1st, only the 2021 FAFSA cycle. The 2021, it gets confusing since 2021 is also a year. That is the only cycle that is going to be available within the app, and so we have a new version available later this year. You will have that link that if you are trying to fill out the ’21-’22 FAFSA within the mobile application, that will take you to whatever web browser you have installed in your phone. Something to make sure whenever you’re moving forward, both for October 1st and for the new version of the app later this year, always make sure you have, first, the most up to date version of the app. If you have the most up to date version, you'll get all new features, otherwise you most likely will get an error saying, please update the app, otherwise it won't work. Also, make sure your operating system is up to date. This goes for both Apple and Android, generally will only work with the most up to date operating system. Give or take a couple of days at the beginning, such as iOS 14 recently launched a couple of weeks ago. You don't need updates for iOS 14 immediately, but within, I'd say probably the first month, you should update the most recent operating system to make sure that you have the most secure and most up to date experience within the application. Jonathan:I would just like to add on top of that, again, the FAFSA is mobile responsive so even though you won't be able to use the mobile app immediately, you can still throw out the FAFSA on the mobile device and it will resize and refit to your screen dimensions.Mayisha:Thank you for that, Jonathan. I appreciate you sharing that. We give you pretty much three options. You've got your desktop; you've also got your phone and you've got the myStudentAid mobile app. There are many different ways that you can fill out the application. Thank you for that, Jonathan. Then, Jonathan, I was just hoping you could, again, just clarify with the schedule one, what the change was and just reminding people that it's not a not to get too much in the [00:29:38 way], but just share again very quickly what that update looks like again, please.Jonathan:The update for that book fly, in the question itself, we list all of the exemption and then the help topic is also been updated with all of the exemptions, as well as changes to reflect the 20 19 tax year. The thing about the schedule, one question is, is that we asked you point blank, did you file a schedule one? But we want you to answer, no, if you filed a schedule one only for reporting the exemption listed within the question text or the help text. For example, if you are a teacher and you spent money on school supplies and you put the schedule one just to report the amount of money spent on school supplies, you would answer, no, I did not fill out a schedule one. If you fill out a schedule one for any reason that's not listed in the exception, you would answer yes, I did file a schedule one. What that question does is it helps us determine if you can go down a simplified path with less financial question depending on the state, you're in. Some states don't allow for a simplified path, but if you are in a state that does, this question helps us determine if you can go down that simplified path. Mayisha:Thanks, Jonathan. I think that definitely provided a little more clarity in the examples help, right? Because people are like, they hear about the information, but they're not sure if it's applicable to them. Thank you so much for that. Let's dive into some questions that we're receiving via email. Here's a question and I'll share it with both of you, and you guys can decide who wants to answer. Would you recommend a first-time student or parents filing the FAFSA on the web, or can they file the FAFSA for the first time via the mobile app as well?Jonathan:I’ll take that. It is really a matter of preference, given the fact that the FAFSA feature will not be available on the mobile app until December, that may sway you to doing it on a computer, for FAFSA.gov, but like I said earlier, the FAFSA.gov is mobile responsive. If you're doing a tablet or phone, it will resize to fit your screen accordingly. It's really just a matter of personal preference. The questions are the same, the whole text is going to be there. It's just whatever you're more comfortable with. Mayisha:Great. Thank you so much for that. People are asking and some of you know there is actually a demo site that is available for the new application. Do you all know when the demo site will be available? If not, it's okay. I believe the demo site is actually available now. Jonathan:I believe it is available now and you could, you should be able to find it on [00:33:13 IFAP]. Mayisha:On [00:33:15 inaudible] or for the Financial Aid tool kit for College Access Administrators or College Access Professionals, you can use the demo site to practice filling out that information. Here is another question. Someone asked about doctor students. Are doctor students now considered eligible for the FAFSA? The answer is, there has been no change to doctor eligibility on the federal level. As you say, I will provide you with questions and answers. Yes, unfortunately, right now, doctor students still do not qualify for Federal Financial Aid. However, we like to tell doctor students or undocumented students to check with the Financial Aid Office at the school that they want to attend because there may be state aid or institutional aid available to that particular individual. Jonathan:[00:34:16 crosstalk] That's a really good point. A lot of schools, even if you don't qualify for Federal Aid, they still use the FAFSA to make their aid package. There could be scholarship grant, state aid, like Mayisha said, that can qualify for. It’s still a good idea you fill up the FAFSA and list every school you're applying to, even if you're not going to there for sure. If you have been accepted, if you're going to apply to that school, please list it on your FAFSA so they can get your information and they can make your Financial Aid package.Mayisha:Great. Thank you for that, Jonathan. Someone asked about screen shot and for those College Access Professionals, someone asked for the 2021-’22 FAFSA on the web screenshot. Are those screenshots available? They are available. Jonathan and Rebecca, can you tell people where they should go to find that information? Jonathan:They are posted on that IFAP, the web or the FAFSA.gov [00:35:26 inaudible] is currently posted on IFAP, you can go look at that. The mobile version should be up, we are aiming for some time in early November, and that should be up as well, but FAFSA.gov [00:35:42 inaudible] presentation has every screen shot you could think of, and it is on IFAP. Mayisha, I think you’re on mute. Mayisha:Are those screenshots also available in Spanish? Jonathan:No, they're not. Mayisha:Thank you for that. Another question we have, and this is just a general question, what is the website the FAFSA videos are on? We mentioned earlier that we have a YouTube page. You can just do a generic search on FAFSA and YouTube videos, and Federal Student Aid has a YouTube page video, a YouTube page, where you can find our videos that provide you with wonderful information on the Financial Aid Process, including how to fill out your FAFSA, what is an FSA ID and various other information like loan repayment, things like that. If you go to our YouTube page, I believe it's Youtube/federal student aid, there should be information available there. Okay.Jonathan:Just to add on to that real quick, if you are a first-time applicant, please create an FSA ID before you begin the application process. The FSA ID, which is really just a login name and password, allows you to sign electronically. If you sign in with that access student, it prepopulates some of your information. It's important to have that before you start and you can make it during or after you do a form, but I would recommend highly that you create that before you start your application. Becca:To go off, but you can start it, you can create your ID whenever. There is no age minimum, there is no, you have to be at this great level, you can make an FSA ID whenever you're ready to do so. Mayisha:Becca, thank you for that. That was one of the questions. One of the questions is, I'm a junior, can I create my FSA ID? You can absolutely create your the FSA ID any time, but understand that we, as a high school senior, you need to complete the FAFSA form. But you can complete your FSA ID at any time, just be mindful that that information needs to be kept in a secure place, right?Jonathan:Yes. The FSA ID is in fact a legal signature; you should not share it with anybody. The student or applicant will need their FSA ID, and if you are dependent student and you require parent signature, your parent will also need an FSA ID if they choose to sign electronically, which is the fastest and frankly best option. They cannot be the same. Mayisha:Right, you must create an FSA ID for both the student and the parent, and they are unique, they cannot be the same as Jonathan mentioned. Thank you for that. Here's another question that we actually didn't speak about, but it is important since we're talking about updates and the cycle. When we're talking about the 2021-‘22 cycle, here's a question, hello, I am a single parent and now unemployed as of 6-30-‘20 of this year, June 30th, 2020. Will I be asked about my employment status on the application? If not, is there a way to include this? Here's the answer, the application will ask for 2019 tax information. When we're talking about the new FAFSA cycle, when we're talking about the new FAFSA cycle, it’s going to ask for 2019 information. We asked for something called prior, prior. They're not, it's not going to ask, the ’21-‘22 FAFSA update, it's not going to ask for FAFSA form, it's not going to ask for 2020 tax information, it's going to ask for 2019 information, not to this point, which is great. Any employment status changes must be communicated with the Financial Aid Office. Ask the institution where your child has been accepted. If there has been a significant change in finances or employment, not only say finances, employment, or that parent, or even the child speak with the Financial Aid Office because for this upcoming cycle that will be starting on October 1, 2019, not 2020, FAFSA information is needed. If there is a drastic change in employment, speak with the Financial Aid Office and they will let you know how to proceed. Becca or Jonathan, did you guys want to add anything to that? It's okay if you don't. Jonathan:I mean, I think you said it pretty clearly, just report your 2019 information and let's say you had a change in income due to COVID-19, you can contact your Financial Aid Office, explain your situation. They may ask for some sort of verification paperwork, but they can work with you to repackage your aid to suit your need, but it is up to the school. It is not up to Federal Student Aid, we do not package aid, we do not assign aid, we make a recommendation on what we think your family to contribute based on how you filled out the FAFSA. It is up to the school to determine how much aid you receive. If you have had a dramatic change in income or financial situation, you need to contact your school. Mayisha:Great. Thank you, guys, so much for that. There are a lot of questions in here; we're going to try to get to all of them. Some of you are asking about the boot camp, we will absolutely make sure that you all get the registration link for the boot camp later on this later on next month, October 20th and 21st. There was another question that I did want to share regarding the IRS data retrieval tool. This question is for both of you; because some people say they've had problems using the IRS data retrieval tool. If the IRS data retrieval tool is not working, and there's a difference between not working and being ineligible to use it. There are certain circumstances where some individuals are not eligible to use the IRS DR tool based on their filing status. You may get a message saying, based on your information, you don't qualify or you're ineligible to use the tool. That's different than the tool actually being down due to maintenance or technical issues. The school, it is not mandatory to use the IRS data retrieval tool, but schools highly recommend it. If there is an issue with the using the tool, you can still manually put in the information. You can absolutely still put in the information. Becca, I wanted to ask you on the mobile app when the application will be available, can you use the IRS data retrieval tool on the mobile app? Becca:Yes, you can, and you can use it now in our current version. Again, the best way to make sure that the security is working for you is, first of all, to make sure that, and for the mobile app specifically, make sure that all of your information and all of your parents information matches your FSA ID. If it doesn't match up with the ID, you will not be able to move forward. Whoever is using the DRT, whether it is the parent or the student, for the mobile app specifically, you have to… we have a [00:43:32 inaudible] mobile app. You log in with whoever you are, parent or student. Whoever you are, you are only to be able to use the DRT if we are logged in Federal. If you are the student and you're signed in at the student, you will not be able to use the DRT for your parent's financial information. This is a security feature so that people will only be able to access your tax information if you are actually yourself. Parents don't have to worry about seeing your student information if the student doesn't want that and vice versa. But we have a very similar link on the web within the mobile application, where you just, will take you to the IRS website, you put in your information, and it is very important that that information you put within the IRS Data Retrieval Tool matches exactly whatever you put on your tax filing information. If it doesn't match exactly, that includes capitalization, if you use RD versus road on your address, it will not work. You have to have it identical your tax information, and then we can transfer all the information over to the FAFSA. Mayisha:Great. Thank you for that. That's really important to know. Thank you, Becca. Here's another question regarding browsers, can students use Safari? We support a wide variety of browsers including Safari. Jonathan and Becca, is there a preferred browser to fill out the application?Jonathan:[00:45:05 crosstalk] We support Firefox, Safari and Google Chrome. I like to Google Chrome personally, but again, that's up to you. Mayisha:Here is another question, thank you guys for that. My husband, and this is just a scenario when it comes to filling out the FAFSA. We talk about parents being undocumented. If a student is a citizen and the parents are undocumented, this student is still qualify for Federal Financial Aid. Please review what happens when the parent info when the parent is undocumented. What you would do is for Social Security purposes, you would put in zeros for the parents Social Security, for [00:45:52 inaudible] number for the parent if they don't have one, then the FAFSA would be processed and submitted, you would sign out a signature page, send that in, and then the FAFSA form would be processed and the student would still be awarded aid. If the student is undocumented or a docu student like we shared earlier, they do not qualify for Federal Financial Aid. They might qualify for state or institutional aid, but if the parent is undocumented, please do not think, and that's a myth, the student does not qualify for Federal Financial Aid. They absolutely do. Apparently, just put in all zeros, submit the form and the student would still be awarded by the Federal Financial Aid, okay? Very key to remember that. Let’s see. People are asking about this survey; we promise that we will provide you all with a link. We want to kind of get through some of these questions for the survey. We’ll provide you all with a PDF of the slides because there was a lot of really great information on there that's really important. Here's a question. This is regarding time. There have been multiple references to Eastern Standard Time for FAFSA availability in the October webinars, when Daylight Savings Time is still in effect. People are just wondering, is it Eastern Standard Time or MDT? It's important for that FAFSA contest. Jonathan, it's very funny. I had not heard about the contest. Is there really a contest for state? Jonathan:[00: 47:21 inaudible]. These like [00:47:23 inaudible] every year. We use [00:47:25 crosstalk]. We’re like, which state is going to be this year? Mayisha:Absolutely. Listen, we just want you to try to fill it out and be mindful of filling it out as soon as possible. Becca, as you said, starting October one, there will be the, if you want to use the mobile app, you'll be redirected to the desktop. But later on, this year, you will be able to fill it out directly in the app. Is that correct? Becca:Correct. Mayisha:Perfect. Thank you. Are there, someone asked a question, and this is good about the cycles, right? That can be a little confusing because we're about to start the 2021-‘22 cycle. Someone says, I'm confused about why there is two date deadline for the 2021 and 2021-’22. Here's the answer we have. This is referring to the school year, the academic school year; the 2021 cycle refers to the school year beginning in the fall of 2020, while the ’21-‘22 refers to the school year beginning in the fall of 2021. Great answer. If you have filled out your form for the current year, you don't have to fill anything out and fill this time for the next school year. If you, and this is important to remember, you're filling the FAFSA out every year, which is why we have cycles every year, because there's different information that you may be putting down based on your household size, based on income, but every year a student is attending school for year to year vocational technical school, they must fill out a new application. The cycle overlap but it does depend on when the student is beginning the school year. As someone mentioned that ’21-‘22 isn’t for now, it’s going to be for the fall of next year. I'm hoping that clarifies some things. Becca, Jonathan, does that make sense to you all? Jonathan:It did, but I'd also like to add that you can always reach out to these College Financial Aid Office and ask them. Just say, I'm going to be starting on this date, which cycle should I fill out? That's particularly important for summer sessions because different schools will require different cycles depending on the summer session. Never hesitate to reach out to your school Financial Aid Office and just ask which [00:49:51 inaudible]. Mayisha:Absolutely. Thank you for that, Jonathan. I think people are a little hesitant to do that, but when we're talking about an award package and the information you want, you can make corrections to your FAFSA form. Don't be dismayed if there's an error or you realize after the FAFSA that there's something that you didn't include, or something you needed to include, you can go back after the FAFSA has been submitted and make corrections. Now, that may or may not impact your award package, but you want to make sure you provide as much accurate information as possible. We're kind of winding down and we've answered quite a few questions, but you all have had some really great questions. Again, this is being recorded and we are hoping to have this recording up on our studentaid.gov site, as well as the recording being available for counselors and mentors on our Financial Aid Tool Kit website. Jonathan and Becca, are there any last thoughts you'd like to share with our audience today? Jonathan:I would just like to say, please fill out the FAFSA as soon as you can. Again, many states and programs give money on a first come first serve basis until that funding runs out. Don't delay, don't wait till the last minute, just give them. Becca:If you have questions while you're filling it out, reach out to your school. They have a number for whatever college you're applying to, and if you're still in high school, your high school, they have a number of professionals who are ready with answers to help you fill it out, and also go to FAFSA.gov or studentaid.gov, we have a number of help topics that if you put in whatever question, you'll most likely find whatever answer you're looking for. Mayisha:Absolutely. Thank you so much for that, Becca. Someone asked if our boot camp is going to be available in Spanish. Unfortunately, this year it will not, but we will absolutely take that recommendation in consideration for the future, because I have a feeling that people are going to be excited about the boot camp again. We're going to do a faster line by line on the 22nd, is it? I'm trying to keep on my date. Actually, on the 21st. Wednesday the 21st, we're going to do a 2021-’22 FAFSA line by line demo. The first one is going to be 11:30-12:30 pm Eastern Time, and then 6:00-7:00 Eastern Time in the evening on the 21st. We've got some amazing presenters as well doing the line by line demo. Then on Tuesday, October 20th, we're going to do understanding the FAFSA and the myths about the FAFSA form. That's going to be 2:00-3:00 Eastern Time, and then 4:00-5:00 Eastern Time. Both of those are for parents and students. Then from 6:00-7:00, we're going to do an FSA ID, FSA Tools and Resources webinar, and that will be for College Access Professionals and High School Counselors. That was a lot of information, but I promise you all, we will make sure you all get a link so you can register to whatever sounds like something of interest to you.With that being said, we are going to sign off. Stay tuned for our next set of webinars, which will be our boot camp, which we are really excited about. Again, I want to thank Becca and Jonathan for sharing some really great facts update. We had a lot of people sign up today. It means that you all are curious about the best way to fill out the form and more importantly, staying abreast of the updates needed to know. Thank you all for joining us today. Stay safe and have a great day. Jonathan:Thank you. Becca:Thanks all.Moderator:That concludes our conference. Thank you for using Event Services. You may now disconnect.

What online schools accept financial aid? Aspen University Capella University Colorado Technical University Grantham University Strayer University University of Phoenix