Home / starbucks top management team / Starbucks Talent Management System
The 9 Box
User Guide
.
Starbucks Talent
Management System
Need Technical Support?
Contact successfactors@starbucks.com
Need Process Support?
Contact your PRO generalist
Version 1.0 Nov-29-2012
Starbucks Talent Management System
Table of Contents
System Navigation ......................................................................................................................................... 3
Log On................................................................................................................................................................................. 3
Forgot Your Password?....................................................................................................................................................... 3
Navigation Basics ................................................................................................................................................................ 3
The Browser Back Button ................................................................................................................................................... 3
The 9 Box Report ........................................................................................................................................... 4
What Happens When The 9 Box Report Is Generated: ...................................................................................................... 4
Run A 9 Box Report............................................................................................................................................................. 4
Use Job Title Custom Select Filter ...................................................................................................................................... 6
Print A 9 Box Report ........................................................................................................................................................... 6
Updating 9 Box Ratings - From The 9 Box During The Talent Review Session ......................................................... 7
Complete The Talent Flag Section ...................................................................................................................................... 7
Set This Year's Performance Trend Rating ......................................................................................................................... 7
Set This Year's Performance Trend Rating ......................................................................................................................... 8
Refresh the Talent Assessment .......................................................................................................................................... 8
Incomplete Talent Assessments ....................................................................................................................... 9
2 ?2012 Starbucks Coffee Company. All rights reserved. For internal use only.
Starbucks Talent Management System
System Navigation
Log On
1. Open your browser and navigate to https://performancemanager4.successfactors.com/login .
2. Enter Starbucks in the Company Id: field.
3. Enter your case-sensitive Username and Password.
4. Click Log in.
Forgot Your Password?
1. Open your browser and navigate to https://performancemanager4.successfactors.com/login .
2. Click the Forgot Your Password? link.
3. Enter Starbucks in the Company Id: field.
4. Enter your Username in the Username: field.
5. Click Submit.
Navigation Basics
1. Upon logging in, the Home page displays. This page provides access to all the activities and processes in the
system, and gives an overview of your To-Dos. To access Home from anywhere in the application, select Home
from the drop-down menu at the upper left-hand side of the screen.
2. Use the module drop-down menu to go different parts of the system. Select a module from the list to move.
Partners may select the following modules:
? Home
? Goals
? Performance
? Company Info
? Partner Profile
? Managers may access additional modules based upon their role.
3. Click the arrow next to your name on the upper right-hand side of the screen to access the Options menu
and to Logout of the system.
4. Use People Search to locate other partners. Search uses predictive text that allows partial entries to assist
with locating an individual. Search is accessible from any location within the system.
The Browser Back Button
NOTE: Please refrain from using the Back Button.
The Starbucks Talent Management System is designed to keep your personal data confidential. To do this, the website
does not allow the use of the Back Button. If you click the Back Button, you may lose data and may need to log back into
the system.
?2012 Starbucks Coffee Company. All rights reserved. For internal use only. 3
Who is current CEO of Starbucks?Starbucks CEO Kevin Johnson is retiring after five years on the job. Howard Schultz will return as interim chief executive, once again taking the helm of the company he elevated to a global brand.
Author: jhinds@starbucks.com
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