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Some Computers May Hang or Present a Blue Screen of Death with Stop
Code: MEMORY MANAGEMENT Error
You may experience a time where your Dell computer stops working or presents a Stop Code: MEMORY
MANAGEMENT error Figure 1, (commonly called a Blue Screen Of Death or BSOD), this may be caused
by DDR4 2666MHz memory modules installed in the computers listed in Table 1.
Dell recommends that the latest BIOS be installed. For more information refer to Dell
Knowledge Base article Dell BIOS Updates.
Note: To determine whether or not that the latest BIOS includes the the resolution for this issue,
perform the following steps.
1. Once on the product page for your computer, select the BIOS file name to expand the section.
2. Touch or click View full driver details.
3. Look under Enhancements:.
4. When Improved memory compatibility for DDR4 2666Mhz memory DIMMS is listed, the BIOS
has been updated to resolve the issue. When it does not, please refer to this site later, for an
Dell also provides an application called SupportAssist, which provides automatic computer
updates and proactive resolution features to help identify and prevent issues.
To run the SupportAssist application, perform the following steps.
1. In the Search Box on your computer, type SupportAssist.
2. Select SupportAssist in the search results to open the application.
Note: When SupportAssist is not listed in the search results, it means the application is not
installed on your computer. For more information on how to download and install
SupportAssist, see the SupportAssist for PCs and tablets page.
3. Touch or click Update Now under Get Drivers & Downloads, and then follow the prompts.
Alienware 15 R4
Alienware 17 R5
Inspiron 24 5477 AIO
Inspiron 27 7777 AIO
Inspiron G3 3559
Inspiron G5 5587
Inspiron G3 3779
Inspiron G7 7588
OptiPlex 5260 AIO
OptiPlex 7460 AIO
OptiPlex 7760 AIO
How to fix memory management blue screen? Run sfc /scannow command On your keyboard, press the Windows logo key and the R key at the same time to invoke the Run box. Type cmd and press Shift + Ctrl + Enter together on your keyboard to open Command Prompt in the administrator mode. ... Type sfc /scannow (or copy-paste) and press Enter. ... Restart your computer to check the blue screen issue is fixed or not.
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